Security for third party integrations

Some great features that customers can enable in their Zendesk are detailed below and are provided via Zendesk’s integration with certain third party providers.  These features are integrated into Zendesk such that they are protected by our product security features, but each of these third party suppliers have their own infrastructure security and policies. The goal of this article is to provide further transparency into the security of these third parties.

Zendesk Talk

Zendesk integrates with Twilio for the provision of Zendesk Talk.

Learn more about Twilio's Security Program.

Insights (EOL)

Zendesk partners with GoodData for the provision of its analytics, known as Insights.

Learn more about GoodData's Security Program.