Issue symptoms
I started my trial for Zendesk Support, Sell, or Suite, and immediately experienced one of the errors below:
- For your security, contact Zendesk Customer Support. They'll help verify your account and get you on your way.
- Your Zendesk Sell trial has expired.
Resolution steps
In this situation, Zendesk Customer Support needs some additional information to verify your account.
Start a conversation with the widget on this page and be ready with the following information:
- Your full name
- Your company's name
- The URL of your website, or details of another online presence that can verify your business
- A description of how your business plans to use Zendesk
After your login issue is resolved, sign into your account using the button below and selecting your subdomain:
.zendesk.com
5 Comments
Need verification for my account I am facing this issue
Hi. how do i verify my account? i got a message asking me to get help
Hi everyone,
If you've been locked out of your Zendesk Support, Sell, or Suite account, click the speech bubble in the lower right-hand corner of this page, and have the information listed in the article above ready to go. The speech bubble to click looks like this:
my zendesk account has been locked.im using this platform to test my ongoing customer services project. so it would be better if your company unlock my account.https://sayoojticket.zendesk.com/. this is my url
Hi Sayooj K –
You'll want to contact our support team using the link in the article above.
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