Who receives the invoice for a marketplace app? Can I change the recipient?
Invoices are sent from the app developer to the email address of the Admin who purchased and installed the app.
Please contact the app developer for help updating invoice recipients. If you're not sure who the app developer is or how to contact them, please see this article: Who do I contact about a marketplace app?
Is this still accurate, or does Zendesk send the owner's email?
I'm installing an app that has a free trial, and it asks for payment info right away. In the Payments section on the installation page (in the Zendesk admin center), it's using the Zendesk Owner's email, and I can't change.
I have also tested it on my end and the email address of the owner will be the default email address for registering for a trial account.
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