I have added a month attribute to my report but it is not sorted correctly. Can I display the month values in chronological order?
By default, the month attribute values are sorted starting with January and ending with December. This allows you to look at the monthly trends year by year.
In certain cases, you might need to display the month values in chronological order, for example, when you look only at the data for the past few months. To order the month values accordingly place the corresponding year attribute before the month attribute.
If you want to shorten the month values go to Chart configuration () > X axis and set the Truncation (characters) to 8.
For more information about building and customizing reports, see the article: Creating reports.
This does not work correct for us. Some tickets of calendar week 53 / 2020 now added to the end and visible as calendar week 53 / 2021.
Thanks for reaching out! This is a known issue when reporting with Year and Week of Year over the start of a new year. This is because January 1st and January 2nd fall under Week 53 of 2020 and year 2021.
As a workaround, we recommend creating a custom attribute to use instead of the default Ticket Created - Year. The formula for this custom attribute would be the following:
You can use this custom attribute along with the default Ticket Created - Week of Year attribute to resolve this issue.
Hope this helps!
Thanks Taylor! I was having the same issue and was driving me insane, thinking I was doing something wrong :)
One question though: is there a way to edit how week numbers are displayed, so instead of "2020 53, 2021 1...", we can see something like ""2020 W53, 2021 W1..." or ""2020 week 53, 2021 week 1..."?
Thanks in advance!
Is there a way to sort a rolling 6 months so that the most current month is at the far left?
If you already have the Months under the Columns portion of the attributes in your query, your next steps would be to go into Result manipulation > Sorts and then choose the Z-A option so that you'll see the current month on the left far side of the query. See how I did it on a sample query below:
Hope this helps! :)
I currently have a view which shows the tickets created in during the last 6 days (including today) but they are ordered as follow
Is there a way to order the days in chronological order (so having the 20th at the top and today's date always at the bottom).
Thanks for your help !
Found the solution by adding the following columns
Thank you for posting, this was driving me crazy :/
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