Question
When I use an attribute in a column chart, for example, Ticket brand, every brand has the same color. Can I change the color of a single value in a report?
Answer
To change the color of the values of an attribute, you can do the following:
- Add the attribute in the Columns panel and the Rows panel.
- In the row selector, Shift+click to select all the values in your report.
- Stack the chart by going to the Chart configuration (
) menu > Chart and selecting Stacked. - Hide the row selector by going to Chart configuration () menu > Row Selector and clearing Display Row Selector.
Tip: Alternatively, you can choose a chart type that gives you the different values within the same interface (for example, a pie chart).
4 Comments
This is great! Thank you so much Taylor Bowser
Question... is it possible to change the lowest metric to display as red?
Example: I have a report built to display # of Tickets Solved by Day of the Week. I'd like to display the day with the lowest ticket's solved in red. Is this possible?
This can be possible with the Tables format report. You can actually use the Advanced option to customize the format of the display report in a specific set of conditions. You may check Adding conditional formatting for tables for your reference. An example recipe can be found here.
Dear expert , sorry but I can not add any image file on the comment.
It was 64.6kb JPG, but never working.
Can I connect you by email? so that I can ask my situation with some screenshot.
Cause its difficult to just explain it in text only.
But if I try at least,
My report has just one matric and one coloum.
I use it by clikcing [change attribute selection].
I have a few selection and the report is changing by my selection but theres all same color.
Hope to get any idea.
Thank you!
Hello there,
Are you also using the "Column" visualization type, just like the one shown in the instructions above?
Did you place the attribute on both Rows & Columns?
If you're still having issues, you may contact us through the "Get help" button from within your Zendesk instance. Just click your profile picture at the top right and click "Get help".
For reference: Contacting Zendesk Customer Support
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