Question
How do I find the Zendesk ID for my Chat account? An integration or plugin that I am trying to configure requires this information.
Answer
To find your Chat account key
- Sign in to your Chat dashboard.
- In the top right-hand corner, click your profile icon and, in the menu that appears select the Check Connection option.
- In the window that opens, your Chat account key is the long string of numbers and letters on the second line, as shown in the example below.
For more information on Chat integrations, see our integrations resource page: Chat integrations.
2 Comments
FYI, I found out your API Key is the same as your Chat Account Key.
Hey Auri,
Would you mind clarifying your post? The Chat account key is necessary to exchange for the bearer token, though it isn't your API key. Curious if that is what you meant.
Have a wonderful day!
Eric Nelson | Manager - Developer Advocacy
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