What trigger conditions and actions are available for customers on the Essential plan?
On the Essential plan, customers are limited to conditions and actions that are present in the default triggers.
The conditions are as follows:
- Current User
The available actions are as follows:
- Email user
For more information on the default triggers, see the article: About the Support default triggers.
For more information on the other conditions and actions that are available, see the article: Trigger conditions and actions reference.