Where is the data export option?

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  • Justin Near

    There is no user option for CSV; XML doesn't contain user or organization custom fields; and JSON is difficult to work with. None of these are particularly useful if you're just wanted a list of users and organizations and all the non-ticket fields associated with them.

  • Dave Dyson
    Hi Justin, can you upvote and add your use case to this product feedback thread? Thanks! 
    Need CSV Export for users
  • Jordan Moore

    You need one for Organizations too. Its near impossible for us to update our 4000+ organizations. Zendesk just says pay us $30,000 more a year and we'll give you a consultant that may or may not be able to build a convoluted export method. Better yet, put a export tool in reporting that will let us just extract tables. It's not hard.


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