I have information on another platform or ticketing system that I would like to migrate to Zendesk. How do I do this?
While not everything can be migrated into Zendesk through the user interface, there are a variety of resources and features that you can utilize to import information.
- Core API: Ticket Import
- If you do not feel comfortable using the API, check the Zendesk Marketplace for third-party apps that might be able to assist with this process.
Our Zendesk Partners are also available to help you with importing information into your account.