I have information on another platform or ticketing system that I would like to migrate to Zendesk. How do I do this?
While not everything can be migrated into Zendesk through the user interface, there are a variety of resources and features that you can utilize to import information.
- Core API: Ticket Import
- If you do not feel comfortable using the API, check the Zendesk Marketplace for third-party apps that might be able to assist with this process.
Our Zendesk Partners are also available to help you with importing information into your account.
For an automated migration from any other platform or CSV file to Zendesk, be sure to check Help Desk Migration. This a certified Zendesk partner that offers a fast data standard and custom fields transfer, mapping option, and free demo to test the service.
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