Adding and formatting tables in help center articles

Return to top

40 Comments

  • Trapta Singh
    Community Moderator

    Glad to hear that. Happy Zendesking :)

    0
  • Zach Brown

    I've come across a weird phenomenon that I can't quite explain related to table formatting. I often use tables with white or coloured borders to give the appearance of displaying information in blocks or tiles. I recently noticed that when I view my help center articles on my MacBook Pro screen, I can still see the lines of the formatted table. However, when I drag that same browser tab to my external monitor, the lines disappear (see screenshots for comparison). Is it possible that the higher screen resolution on my MacBook (2560x1600) is the reason that I see the lines and not on my external monitor (2560x1440)? Or could there be another reason that these lines are appearing?

    0
  • Dane
    Zendesk Engineering
    @Zack,
     
    Have you already tried to isolate if it's happening on all external monitors? That is definitely one weird behavior. 
    0
  • Zach Brown

    Dane I haven't checked with another external monitor myself, but I asked a colleague to test it out and they experienced the same thing that I did. They have the same MacBook Pro that I do, not sure of the resolution on their external monitor.

    0
  • Dane
    Zendesk Engineering
    @Zach,
     
    I have also tested it on my MBP. However, I was not able to replicate the issue that you are currently experiencing. If you choose to have this investigated, please contact us through Messaging and we'll look into it further.
    0
  • Zach Brown

    Thanks for looking into it Dane. I'll contact through Messaging.

    0
  • CS_process_info_mgmt

    Hello, the advanced option for cell properties is missing, any idea how to have it back? 

    0
  • Neil
    Zendesk Customer Care
    Hi,
     
    As mentioned in the article above.
     

    If you need greater control over your table appearance, you need to change your help center security permissions to allow unsafe HTML. See Allowing unsafe HTML in help center articles for more information. If you decide to make this security change, the table properties window displays the following options:

    The Advanced tab allows you to update the style, border color, and background color.

    0
  • Freyja

    Hello, I have a question regarding formatting tables. Every time I create a table (new table or copy and paste from another doc) the format change completely when I publish the article. I understand that is normal for the way the editor has been conceived and I understand there is a way to add a defining code on the css theme (not supported by Zendesk). But my question is: how can I avoid this? I have recently created a table on a doc and it's impossible to keep the same format between cells even I used the same parameters. How can I create a table that is "stable"? Thanks

    0
  • Zsa Trias
    Zendesk Customer Care

    Hello Freyja,

    I have found this article that can help: Why don’t table settings in the editor match the published article?

    As mentioned there, by default, the Guide theme CSS overrides the cell padding you have set up through the table properties editor. The article also provides a code snippet that you can insert into your theme to have your cell padding reflected appropriately.

    0

Please sign in to leave a comment.

Powered by Zendesk