Why are my reports cut off or missing at the bottom of my exported or scheduled Explore dashboard PDFs and images?
When editing and customizing dashboard tabs, you can manually move or reposition your reports and other dashboard widgets below the currently set dashboard tab size height.
When an object is not placed within the dashboard tab area, exported or scheduled dashboard PDFs and images will not include the objects positioned outside of the tab area as determined by the current tab height.
Ensure that all the dashboard objects are positioned within the tab height area or adjust and update the tab size height size to support all the objects.
To update the dashboard tab height
- In your Explore dashboard tab, click the Tab options menu from the Dashboard menu.
- Click on the Tab height () icon.
- Specify a new tab size height value (numeric value is represented in vertical pixels). The dashboard tab size height will adjust upon a new value being entered.
- Check to validate that the updated dashboard size height now supports all your required dashboard objects. If not then update again as per the steps above, if required.
- Test the manual export or schedule dashboard again to confirm all the dashboard tab content is included in the PDF or image.
For more information, see the articles: Customizing dashboards, and Scheduling dashboard deliveries.
If your dashboard/tab exceeds 20,000px height, your PDF (probably image, too) export will have all its widgets' aspect ratios skewed to fit 20,000. So if it's a 30,000px height dashboard, the PDF will be shrunken down to 20k px and the ratios will go from 1:1 to like 2:3 or something to that effect.
This is a hard-coded limitation that has not been documented yet. So if like me you're wondering why your exports, downloaded, scheduled, or otherwise, are looking so bizarre, and your heights are over 20k, then split your content across multiple tabs.
Hit the tab dropdown, clone the tab into the same dashboard without cloning the queries or datasets. For editing en masse, I zoom out all the way so the dashboard is shrunken as much as possible, on Tab 1 - select the content passed 20k px, delete them. On Tab 2 do the same for the content above 20k px. Then manually move things up in Tab 2 and adjust the heights of both tabs.
Hope that helps.
I have a scheduled pdf. dashboard which is sent to customer once a month and includes details about all the tickets row by row they have been sending us during the past month. If there is more tickets than can fit to the report screen on the dashboard, explore will cut out the end of the ticket list. Is there anyway I can automatize the report screen to be bigger based on the amount of data shown there? As it is pre-scheduled dashboard, there is no point of us going to the dashboard each month and check whether the data fits to the report screen.
Please sign in to leave a comment.