Question
How do I prefill the Web Widget (Classic) user contact form?
Answer
You can use the identify and prefill settings. For more information, see the developer documentation for the identify and prefill settings.
For the complete set of instructions, see the article: Advanced customization of the Web Widget (Classic).
3 Comments
Hello! Is there an equivalent for the new Messaging approach?
code for prefill given can be used as is ?
We only have sample codes that can be found on our Developer Documentation. We cannot provide codes that can be used as-is as there is still modification that needs to be done by your developers.
It would be best to work with your own developers with the help of our documentation.
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