Question
Can I embed media in Gather posts?
Answer
You can use WYSIWYG to add hyperlinks or images to Gather posts, but you cannot embed HTML5 Video, Flash, QuickTime, Shockwave, Windows Media, Real Media, and iframe content to a post like you can to a Knowledge Base article.
For more information about embedding those types of content in your articles, see this article: Creating and editing articles in the knowledge base.
10 Comments
We're launching our new user community and noticed a common error we're running into when uploading media to posts. When we try to add media to posts that have already been created the system doesn't allow us to. When creating a new post from scratch and adding media it works fine. We want to be able to add media to posts already created. Could I get some feedback here?
Is this a feature your team will consider adding? The inability to post media in Gather makes it a lot less engaging for our users. I have also noticed pictures can only be put into Gather from a desktop and not from a mobile device.
Is there a way to embed google forms into a post on a Gather community?
I just saw this post. Actually, there IS a way to embed media in the Community part.
https://support.zendesk.com/hc/en-us/community/posts/4409515196186--Gather-How-to-allow-Zendesk-Community-users-to-post-embedded-YouTube-Wistia-or-Vimeo-Videos
Christopher Stallone I believe this can be of help for google forms too.
Vlad this worked great for Youtube videos, thank you.
I just don't know how to customize the code to apply to Google Forms. Right now I am just going by trial and error.
Vlad we have a Lotus Themes Custom Template, and had the same issue as another user with it not working. I tried following those steps, but it does not seem compatible with my theme. I was also not able to get it to work in Copenhagen though, so maybe I am missing something.
Laura, have you found a solution to implement the uploading feature on a mobile version too?
No, we were not able to get that to work Nikita Cens. This is one of several things that is making our end-user engagement very difficult.
Hi everyone!
Thank you for all your comments. Video embedding is on our long-term roadmap. We are also planning to research rich text editing in the mobile browsers but I don't have the timeline when it will be available for your usage.
What is the status on video embedding? Will it happen this year?
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