UPDATE: Thank you for your patience as we were replanning for this maintenance window.
Zendesk will perform critical maintenance which will impact performance for customers using the legacy Insights (GoodData) integration on Sunday September 12, 2021, during the times listed below.
|September 12 , 2021||01:00 UTC||04:00 UTC|
|September 11, 2021||18:00 PST||21:00 PST|
Customers Affected: All customers using the legacy Insights product will experience a service disruption of a maximum of 60 minutes at some time within the 3 hour maintenance window.
Affected products: Insights Dashboards and Reports
Expected behavior: All reports and dashboards created through Insights will be inaccessible
Why we're doing this: The password that secures communications between Zendesk Insights and GoodData needs to be rotated.