Removal of Google Docs Importer for Guide knowledge base

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  • Dave Dyson
    Zendesk Community Manager
    Hi Jennifer,
    One possible alternative (though it also requires effort), would be to use this (paid) third-party app, which allows up to 1000 articles to be imported via CSV file (the documentation states that HTML can be included in the body field of the CSV file to be imported, but you'd need to convert your google docs to html and build the CSV file). I'd recommend checking with the app developer if you have any questions as to how this would work with your files -- there's a contact link here: Help Center Import

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