Is it possible to choose the location where my account data is hosted?
Depending on the plan level your account belongs to, you can purchase the Data Center Location add-on. This package allows you to select the region in which some of your service data is located.
It looks like you've reached the wrong company! Zendesk makes software for other companies to organize their customer support processes. We provide the software to them, but we don't support the products or services they provide to you.
I'm afraid I don't know who you're trying to reach, but I hope you're able to get in touch with them soon!
Broken links: https://support.zendesk.com/hc/en-us/articles/4408833631002 & https://support.zendesk.com/hc/en-us/articles/4408833631002 in this article.
Thanks for raising those issues, Premium Plus (Thomas). I have updated the article accordingly.
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