Moving to Explore from Insights

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  • Devan - Community Manager
    Zendesk Community Manager

    Have a question on Explore Insights Migration?

    Next Tuesday, January 26, we’ll be hosting our next Q&A event. From 11:00 am - 12:00 pm CST, we’ll be answering questions and product feedback on Explore Migration and Setup. Registration is open now, but we still recommend registering to receive a post-event recording for those who can't attend.


    How to register for this event?

    Follow the registration link and sign up for our live event, which will begin at 11:00 am on January 26. Upon registering you will be prompted to submit your question you'd like our experts to answer, which will be addressed even for those who can't attend. Afterward, we will post a recording of the webinar in the community, along with a summary of all of the questions answered. 

  • italerts


    Seems that we haven't received any announcement or missed it and now all of our reports do not exist. Is there a way we can retrieve our previous Insight reports and migrate them to Explore?

  • Rob Stack
    Zendesk Documentation Team

    Hi italerts, I've opened up a ticket so that one of the team can investigate this with you. Someone should contact you soon.


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