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Announcing new language support for the AI agents - Advanced UI
Edited Mar 25, 2025
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Release notes through 2025-3-21
Edited Mar 24, 2025
Announcing multi-instance support for the Salesforce integration
Edited Mar 21, 2025
Expanded language support for suggested first replies
Edited Mar 19, 2025
Announcing new field types for entity detection EAP
Edited Mar 18, 2025
Release notes through 2025-3-14
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