Where is my customer’s Chat visitor path located in the Zendesk Agent Workspace?

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  • CJ Johnson

    I do not see the visitor path anywhere in any side panel. Is this article out of date? 

  • Christophe A.
    Hi CJ,
    This article is still up to date. 
    Be sure you clicked on the "User profile" sidebar if you can't see the Visitor path.

    See this article for details: Viewing customer context in a ticket

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