Tips for writing help center articles 📝

Zendesk From Home is a video series created by our Customer Success team to share best practices in an interactive, human, and bite-sized way. Click here to submit your idea for a topic we should cover next!

 

There are many ways to manage the content creation process for your Knowledge Base. This video will go on to provide you with some tips and best practices to keep in mind when building out a valuable knowledge base.