Testing the end user's messaging experience

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  • Raphaël Péguet - Officers.fr

    A big issue is that if you have the "old" web widget live on your Website you can't test your messaging Widget! Or you have to make it live.


  • @Raphaël Péguet 

    Make a new brand (eg) "testbrand", then create a Guide-page for that brand.

    In admin center go to "Messages" -> "Installation" tab and then activate the "Automatically add Widget to helpcenter" function.

    You will have to activate messaging and stuff like you will have to do for all brands. But this will enable you to test your bot. 


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