CCs and followers resources

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  • Scott Detki

    Is there a way to get a view of all of the tickets I am a follower of?

  • Shona

    Following on from the pervious comment.  I would also like a view. At the moment I need to tell agents.

    1)click on your user profile

    2)click 'view profile'

    3)change results shown from 'Assigned tickets' to 'Followed tickets'

    That's three clicks. Come on, surely there is a better way!

  • Justin W

    Shona It's not ideal, but you could have web browser bookmark to[agent number]/followed_tickets


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