Issue symptoms
When I try to create an Explore report, I get the following error: No data available. Check your filters and calculations.
Resolution steps
This error message indicates that Explore could not find any data that matched the criteria set in your report. Most often, this is a result of date filters being too restrictive. Try adjusting your filters to encompass a broader range and make sure you're using the right filter for your report. For more information on filters, see the article: Working with report filters.
3 Comments
Drill-in and Decompose features will also display "No data available" if used on data filtered only to NULL values.
same problem here, it works if I change the account name, it is affected mainly by the date range, however we can see data that should display the one requested, in this case June 2022. There if a bug around here.
Guys this seems like an issue to me - WHY Zendesk can't show me the data I need??
IF I search for these tickets manually - I do see tickets matching my filters EXIST during that time period that I choose. I do not choose a specific day - even if I ask to show me the data for the last 30 days - STILL I SEE THIS ERROR "No data available. Check your filters and calculations."
This is not what I paid for - I upgraded the Zendesk to be able to use Explore but I can not=(((
Help please!
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