How do I remove the Zendesk logo from the widget? (Enterprise)

Question

How do I remove "Zendesk" from the bottom of my Chat or Web Widget (Classic)? I don't want the Zendesk branding logo on my widget.

Answer

Note: This option appears only on Enterprise accounts.

If you are using the Web Widget (Classic), you can remove the logo from your widget settings. From Admin Center, click the Channels icon () in the sidebar, then select Classic > Web Widget. Within the widget, you want to remove the logo from, scroll down until you find the toggle for the Zendesk logo, then toggle the logo setting to off.

Note: This change may take up to 10 minutes to go into effect on your live widget.

For more information, see the article: Advanced customization of the Web Widget (Classic).