Moving sections and articles in the Help Center

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  • Kim Nylander

    If you move an article that has multiple translations to a new section. are all of the associated translations also moved? 

  • Dave Dyson
    Zendesk Community Manager

    Hi Kim,

    Yes, your translations will be moved along with the article. Hope that helps!

  • Christopher Boerger


    How to move many articles into a new section at once?

    I see it was not possible to do this  2 years ago, I guess that you have changed this since. 

  • Cheeny Aban
    Zendesk Customer Care

    Hi Chris,

    As of the moment, there is no option to bulk move articles to a specific section in Guide. I've taken a look and found that other users are discussing similar needs here: Additional Bulk Article - "Publish in section"

    You can up-vote that original post and add your detailed use-case to the conversation. Threads with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.


  • Ramadan Elsayed

    Have a Question


    we have two Zendesk accounts for two different countries, one of them has a stack of articles.


    want to copy them to the other account, is that possible?

  • Sabra
    Zendesk Customer Care

    Hey @...! I would recommend checking out this article for a list of options: How can I copy my content from one help center to another?

  • Haannie Kazmi

    Hey Zendesk Team,
    I have a question. I wanted to add sub-sections in a section but I could not see if there as an option to do so. Also, if there isn't any option then why do I see 0 sections and 5 articles in a section?

  • Dane
    Zendesk Engineering

    Hi Haanie,

    You can refer to Adding subsections to create more levels in your help center.

    Hope this helps!


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