Connecting HubSpot with Sell

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  • Nicola Donati

    Hi, I set up an integration between HubSpot and Zendesk Sell this morning but I have a doubt and I can't find an answer in the online documentation.

    How often does the integration run? Does it happen in realtime?

    Thanks in advance.

  • Malinda
    Zendesk Customer Care
    Hi Nicola, The integration runs/syncs every 15 minutes. The integration does not update in real-time. I hope that helps clarify!
  • Caroline ANDRE

    I am not able to sync date fields and dropdown fields from sell to Husbpot. Is that a limitation of the integration?

  • Jupete Manitas
    Zendesk Customer Care
    Hi Caroline, thanks for writing in! 
    You are now using the new Sell + Hubsport integration as announced last year? However, it looks like it is limited to the main features as described on the marketplace site but while using the Hubspot for Sell app, it comes with a complimentary data sync solution that can help you manage or sync your fields.  

    The HubSpot App for Zendesk Sell gives your sales reps access to campaign performance results for a better understanding of your customers.


    • See which campaigns your customers have received.
    • View in-depth details on the actions your customers took with each campaign.
    We hope this information helps!

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