Using Flow Builder to create bot flows

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63 Comments

  • Miles Ilog
    Zendesk Customer Care
    Hi CoinBounds, 
     
    Upon checking, a colleague is already working with you about this concern. Please reply to the ticket to further investigate the issue. 
     
    Thank you. 
    0
  • Bot Ivan

    Hello! 

    Can you explain please, how far is updating counter of Resolution articles? For test I clicked to the article yesterday and choose option "it was helpful", but in Zendesk Explore today I have 0 value in report of this article for metrics "clicked article" and "resolution article".

    0
  • George Reinoso

    Hi!,

    Does flow builder works for social messaging? 

    Best,

    0

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