Upgrade your Chat account to Chat Phase 4

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  • Will

    Hi team,
    about zendesk - chat script, is there any difference between the script structure of phase 3 and phase 4? any incompatibility between your apis?

    Thank you.

  • Dane
    Zendesk Engineering
    Hi Will,
    The only difference for CP3 and CP4 accounts is how the are structured for Support compatibility. They are still using the same Chat API.
    Hope this helps!

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