Guide & Gather
Fixed:
- Applied the same rate limits to Community content creation by end users in the API as we have in the UI.
Zendesk Mobile
New
Fixed
- No updates.
Internal
- No updates.
Zendesk Chat & Messaging
New
-
Sandbox support for social and web/mobile messaging. Learn more.
Fixed
-
[Agent Workspace] Fixed an issue where End Chat pop-up was showing up for a closed Ticket
-
[Agent Workspace] Fixed an issue which led to ‘Message not showing’ error for tickets created via messaging.
Internal
- [Social Messaging] Accounts using new social messaging experience and have Sunshine Conversations license can send WA templated messages after 24 hours (HC article update in progress).
Web Widget & Web SDK (for Messaging)
New
- [Messaging] Add helpful tooltips to the onboarding & enablement flow for first-time customers
Fixed
- [Messaging] Spacing & layout tweaks to the setup page
Internal
-
[Web Widget] Improve test coverage of the many customisation and configuration permutations available to customers
No new updates for:
-
- Apps Marketplace
- Answer Bot
- Explore
- Mobile
- Admin Center
- Talk
- Support
- Sunshine Core
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