What day is the start of the week for Explore's week attributes?

Return to top

8 Comments

  • Walter

    My user profile language is English (United States), but the work week still starts on Monday.

    1
  • Blanca
    Zendesk Customer Care

    Hi Walter,

    Thank you for reporting this to us. This is strange as I have switched my profile from English (Uk) to (United States and the days of the week reflected right away. Would you be able to see if clearing the cache would help? If it still perists, would you want me to proceed to create a new ticket as I need tot assume into your account to replicate it on my end.

    Please let me know how I can help.

    Cheers,
    Blanca | Customer Advocate

    Chat with our live support!

    https://support.zendesk.com/hc/en-us

    0
  • Larry Click

    Has this been fixed? Because the week of the year on all my reports are one week off.  This is week 47 but my reports say week 46.

    0
  • Cheeny Aban
    Zendesk Customer Care
    Hi Larry, 

    I'd be happy to check your dashboard and verify the discrepancy in your report. I'll go ahead and look for your existing ticket with us!
    0
  • Vladimir Petrushenko

    hi Cheeny Aban

    Do you know if there is a way to lock the whole Explore account to EN-GB language or other way to make week start from Monday for the whole account, rather than by an individual user? 

    Many thanks for your help 

    0
  • Amie Brennan

    hey Vladimir Petrushenko

    There is an account wide seeting you can change for this. It's a new feature which has just been released this month. Check it out here:

    https://support.zendesk.com/hc/en-us/articles/4418307079322-Setting-the-start-of-the-week-for-reports-and-filters

    Hope this helps. :)

    1
  • Vladimir Petrushenko

    thanks Amie Brennan yes, it did help 

    0
  • Tailor Brands

    Hi,

     

    I'd like to point out that for Hebrew, start of the week should be Sunday and not Monday.

    Thanks,

    0

Please sign in to leave a comment.

Powered by Zendesk