Zendesk From Home is a video series created by our Customer Success team to share best practices in an interactive, human, and bite-sized way. Click here to submit your idea for a topic we should cover next!
Whether it is the holiday rush or back to school time, many organizations have run into times of the year that your support team gets overloaded. This video provides some tips to leverage Answer Bot to deflect requests during your busy season. Check out the full series here for more!