Issue symptoms
I tried to log in on the mobile app, but it asks me for my sign-in, and I don't know where to find it.
"yourdomain.zendesk.com"
Resolution steps
The app is asking for your Zendesk subdomain in order to identify your account. To locate your subdomain, you can follow the directions in this article: Where can I find my Zendesk subdomain?
If you're having trouble signing into the Chat mobile app, check out the article: I can't sign into the Chat mobile app.
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