Zendesk From Home is a video series created by our Customer Success team to share best practices in an interactive, human, and bite-sized way. Click here to submit your idea for a topic we should cover next!
We can all tell a story of when we didn't have a great customer service interaction. How can you be sure that those stories aren't being spread about your company? Now that you've become your own customer, how did you do? In the comment section below, feel free to share how things went. What did you learn, were you surprised about anything?
This is a two part video series, be sure to check out the first video here.