Release Notes Through 2021-01-15

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  • Melissa Lindsey

    It doesn't look like the link to the Learn More page for the IE11 Support in Chat Dashboard is working. It says my access is denied even though I am signed in.

  • Concept2

    Are you able to provide any more details on, "[Agent Workspace] Better handling of chat acceptance in the case the visitor has already left/disconnected?" Thanks!

  • Devan - Community Manager
    Zendesk Community Manager

    Hello @...,

    We apologize for the broken link. This should now work, but please let us know if you are still running into issues when trying to reach this page.

    Best regards. 


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