Overview of the Zendesk Sell dashboard

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4 Comments

  • Don C

    Hello,

    This is great addition to Explore and will greatly help to make the reporting be more dynamic in Sell.

    But I just noticed that the custom fields are not available when creating a query.

    0
  • Karolina Zietal

    Hi, 

     

    That would be very cool if we could choose attribute Product name in Zendesk Explore.

    Can you add attribute" Product Name" to Zendesk Explore - Sell?

    Best Regards,

    Karolina

    0
  • Flair Customer Support

    We are on Zendesk Suite Professional and we have Sell Professional.

    When we go to the Zendesk Sell dashboard in Explore, it's empty.

    Do we need to enable something?

    0
  • Flair Customer Support

    I figured it out. Data set access permissions were not set.

    Tap the Gear in Explore and then the data set icon and select team member and check the Sell boxes.

    This article explains how:

    https://support.zendesk.com/hc/en-us/articles/4408831563802

     

    0

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