How can I view a list of my suspended end users without exporting account information?
It is possible to view suspended users in a few ways.
Firstly, you can view suspended users by selecting the Bulk end-user delete option from the people page in your Support account. This will show a list of all end users within your account and will identify if an end-user is suspended by displaying a True or False in the Suspended column. It is also possible to sort the list of users by this column, so you can view all suspended users at either the top or bottom of the column if desired.
To navigate to this page
- Open the Customers page in Support.
- You can then choose the option Bulk end-user delete.
For more information, see the article: Bulk importing users.
Using advanced search
Alternatively, you can use the advanced search function with the following search operator:
When the results are returned, select the Users column.
For more information on using advanced search, see the article: Using Zendesk Support advanced search.