Who is the owner of my account? [Video]

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  • Horst Mautner

    Dear Sir or Madam !
    We have the following problem with the above product.unfortunately we need a change of account holder as he is no longer in the company.this change is necessary to pay the invoice.could you please help me ?

    Support Account ID: 289537


  • Mike dela Rosa
    Zendesk Customer Care
    Hi Horst!

    I have created a ticket for you.
  • Thai Trinh


    I have the same issue. Our account owner/admin left the company and we're looking to cancel the service. However, we've reached out previously to customer support with no resolution

  • Brett Bowser
    Zendesk Community Manager
    Hey Thai,
    Apologies for the delay and thank you for bringing this to our attention! I will create a ticket on your behalf so our dedicated team can look into this with you.
    You'll receive an email shortly stating your ticket has been created.

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