Signing up for a live chat account

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  • Sovellin Admin (Sovellin Ltd)

    Hi! I just tried to open a standalone chat account following the link and instructions provided above, but I ended up having a Sell Elite trial. 

    Visit and click Start my free trial.

    I do not want to trial Sell and I know I am able to activate a chat trial by navigating to the product, but please confirm, that it is possible to continue with a standalone chat after the trial with the same account? 

  • Brett Bowser
    Zendesk Community Manager

    Hey Meeri,

    You won't be required to subscribe to Sell to use the Chat product. You can choose to downgrade your Sell trial and start your Chat account from your Admin Center as mentioned here: Viewing and managing subscriptions

    Let me know if you run into any issues!


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