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Signing up for a live chat account



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Aimee Spanier

Zendesk Documentation Team

Edited Jun 21, 2024


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2 comments

Hi! I just tried to open a standalone chat account following the link and instructions provided above, but I ended up having a Sell Elite trial. 

Visit https://www.zendesk.com/chat/ and click Start my free trial.

I do not want to trial Sell and I know I am able to activate a chat trial by navigating to the product, but please confirm, that it is possible to continue with a standalone chat after the trial with the same account? 

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Brett Bowser

Zendesk Community Manager

Hey Meeri,

You won't be required to subscribe to Sell to use the Chat product. You can choose to downgrade your Sell trial and start your Chat account from your Admin Center as mentioned here: Viewing and managing subscriptions

Let me know if you run into any issues!

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