Using IP Access Restriction to limit access to the Chat dashboard

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You can restrict access to your Chat dashboard and account pages based on IP address. You can use IP Access Restriction for additional security needs, such as protecting internal employee-only information, preventing unauthorized application access, and minimizing unintentional remote access. 

To enable IP Access Restriction

1. From the dashboard, select Settings > Account > Security tab. 
2. Click On. 
3. Enter an IP address or range of IP addresses using an asterisk, such as 123.123.123.*.

   

4. Click the plus sign to add another address or range of addresses. If you don't add your own IP address to the list, a warning will appear.