Google Apps for Business - Mail redirection to Zendesk Support - Best Practices

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2 Comments

  • Mathias Latournerie

    Hello,
    Could you update this article or give a short explanation of what should be done for using the new GMail Routing option please?

    I followed most of the French version of this page until I found out that the English version had a deprecation warning. However, the Google article you link to is only useful if you understand already everything about email routing and zendesk email system.

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  • Josh
    Zendesk Customer Care
    Hi Mathias!
     
    Thank you for messaging us. The article we have is actually updated and the depreciation warning is only a change of keywords on google side. If you are adding a external address using gmail, you can follow this ARTICLE instead.
     
    Best, 
    0

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