Searching users, groups, and organizations

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  • Tomer Ben-Arye

    How can I list users w/o the ZD Talk users that are automatically inserted into the system?
    Will this work? ( there is a space after the Caller, cause usually, it's Caller +

    created_at>2022-02-01 -name:Caller 


  • John DiGregorio

    I just tried it on a custom field we have on Organizations called Installation with a drop down value of hosted and it failed.  Received the error No Results in Sight.    The only this I could get to work were the out of the box fields



  • Dane
    Zendesk Engineering

    John DiGregorio,

    Can you share the keyword/format you have used to search for the custom field in your Org?

    Tomer Ben-Arye,

    I have tested it on my end. As it turns out, negative/blank search is not supported. I'd recommend creating a Community post separately for that with your use case to help get more visibility and votes on the idea. Then, others can share their use cases to further drive demand for that feature. 


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