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What's new in Zendesk: April 2025
Edited Apr 02, 2025
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Upcoming Zendesk essentials: Live tutorials webinars - April 2025
Announcing the ability to subscribe webhooks to ticket and messaging events
Edited Apr 01, 2025
Announcing embedded Figma files in help center articles
Release notes through 2025-3-28
Edited Mar 31, 2025
Announcing callback support for Talk SIP-IN lines
Edited Mar 27, 2025
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