Why haven't I received my invitation email to Zendesk Sell?

Question

Why haven't I received my invitation email to Zendesk Sell? How does my Admin welcome me to a Zendesk Sell account?

Answer

Zendesk Sell will automatically send you an invitation email when your account Admin creates a new user account using your name and email address. There are a few things that could delay your invitation:

• This email can take up to five minutes to appear in your email inbox
• The account Admin may have used the wrong email address or spelled your email address incorrectly. Double-check with them to be sure they have the right email for you. 
• Our invitation email may have been caught in your spam filter. Check your spam or junk folder to see if the invitation email is present.

If all of the above details have been checked and your email has still not arrived, contact the Zendesk Customer Support for further assistance.