Can I use a 1-800 number as a Text line in Zendesk Talk?

Question

Can I use a 1-800, or US toll-free, number as a Text line in Zendesk Talk?

Answer

Yes, it is possible to use a 1-800 number to set up Text within your Zendesk Talk plan. For more information see the article: Sending proactive outbound texts and Automating SMS support with Text triggers.