Can I customize my Help Center's login page and popup?

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8 Comments

  • Phil Baker

    Are there any plans to be able to customize the Help Center's login page? 

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  • Nicole Saunders
    Zendesk Community Manager

    Hi Phil, 

    No, at this time there are not plans to allow this. As stated in the article above, this is a security measure. 

    There is an ongoing conversation about this in our community forums, and that is where the product teams will provide updates if this should change in the future: https://support.zendesk.com/hc/en-us/community/posts/203439136-CSS-branding-not-applied-to-sign-in-page-Help-Center-

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  • Phil Baker

    Thanks Nicole, Is it possible to create a landing page that embeds the login? Similar to the one Zendesk uses for accessing support? 

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  • Nicole Saunders
    Zendesk Community Manager

    Hi Phil, 

    That question goes beyond my technical knowledge, but you might want to post it in our community forums. Other users are often able to assist with customizations and code there. 

    0
  • Cameron B

    Is there any way just to edit the text? 

    'Have you emailed us? Get a password' is confusing some of our clients as we would just need the sign-up feature. 

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  • Gabriel
    Zendesk Customer Care
    Hi Cameron,

    There's no native way to customize the login page at the moment. You can up-vote that original post here and add your detailed use-case to the conversation. Threads with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.
     
     
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  • Tarandeep Gohlar

    Phil Baker Did you manage to find your answer re.  Is it possible to create a landing page that embeds the login?

    Did you manage to get further with this?

    We are also currently looking at whether it is possible to either set up a separate landing page to log in rather than the pop up.

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  • Phil Baker

    Tarandeep Gohlar we went with a different theme, we chose one from Diziana which allowed us to have a login link on the landing page.

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