We are all dealing with the uncertainty around COVID-19 and facing the added challenges of doing business during this time. We’ve compiled a list of resources to help you work with remote teams, handle increased ticket volume, monitor your metrics, and understand what Zendesk is doing.
Working with remote teams
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Transitioning to a remote workforce (blog) |
Handling increased volume
Tools for customer service during COVID-19 Preparing your team: Getting the most out of Zendesk (blog) |
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Measuring effectiveness
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Understanding what Zendesk is doing
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Need more help?
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If all else fails, contact us. We're here to help. |
See virtual training events | Ask the community |
Contact us |
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