Announcing assign links in the Zendesk Agent Workspace

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1 Comments

  • Jani Oksanen

    Hello,

    I appreciate this feature, but now it does not show the recipient or people in Cc on ticket. Is it possible to have that visible again? I would have to go to "Events" to see who the e-mail was sent to or who were in Cc.

    Now it looks like:


    Before it looked like:

    1

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