Announcing the circle shaped launcher within the messaging Web Widget

Return to top


  • Max Snyder

    Hi, can you confirm how we can customize the launcher beyond shape and colour? Can we upload our own icon or use CSS to change the appearance? I've found support articles for the classic widget, but no the new one.

  • Miranda Burford
    Zendesk Product Manager

    Hi Max Snyder,

    Unfortunately, it isn't possible to upload your own launcher icon or use CSS to change the appear of the launcher at this stage.  Uploading your own launcher icon is on the roadmap but I can't provide a timeline at this stage.  In terms of CSS changes, what are you hoping to customise within the messaging widget?  Anymore detail you can provide here would be helpful for future planning.


    - Miranda.



Please sign in to leave a comment.

Powered by Zendesk